Eden Valley
Brand Identity

Role: Creative Lead & Brand Strategist

Objective: Establish brand identity to increase patient enrollment, rebuild community trust, and position Eden Valley as a premier mental health agency in Burlington, Vermont.

Complete Brand Transformation
Developed the “Eden Valley” identity, incorporating calming aesthetics, cohesive design principles, and brand training for staff.
Lean Budget & Team
Devised marketing strategies under strict financial constraints while coordinating a small cross-functional creative group and social workers.
Community-Centric Focus
Utilized local market research to ensure the new brand resonated strongly with Burlington’s mental health demographics.
Key Challenges & Solutions

Low Community Engagement & Trust

Conducted extensive market research to identify patient needs, then applied findings to craft a brand image evoking warmth, professionalism, and hope.

Tight Budget & Resource Constraints

Prioritized critical brand elements—logo, color palette, core marketing materials—and set less urgent items (e.g., T-shirt designs, event banners) for later rollouts. Allocated a portion of the budget to Google Ads and SEO, maximizing reach without heavy media spend.

Complex Internal Collaboration

Fostered open communication across design, marketing, web, and clinical teams, ensuring frequent feedback loops and alignment on style guides.

Key Achievements

1,033% Increase in Patient Enrollment

Within the first year post-rebrand.

15x Surge in Daily Inquiries

Within three months, growing to 30x in six months, creating a permanent waitlist due to high demand.

Enhanced Community Trust & Reputation

Established Eden Valley as a trusted local mental health resource, paving the way for expanded services and partnership requests.

Operational Growth

The significant new demand enabled the hiring of eight new staff members to accommodate the growing patient base.

Summary

By integrating strategic market insights, cohesive brand aesthetics, and cross-functional collaboration, this rebranding initiative propelled Eden Valley to dramatic enrollment gains and established a strong community presence in Vermont’s mental health sector.

The success reinforced the value of thorough research, agile teamwork, and a client-centered design philosophy in driving long-term brand impact.

Savannah L

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VP — Clinical Director

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Eden Valley

Jo Lord’s visionary leadership on the Eden Valley rebrand turned our vague ideas into a compelling identity that fueled a 1,033% enrollment surge, built lasting community trust, and left us unequivocally proud—proving he’s the transformative leader any brand needs.